$10 Flat Rate on all orders under $100.00

  • A one-time shipping fee of $10.00 will be charged on carts totaling under $100.00
  • Packages will be sent via Fedex Ground Services

 

Free shipping on orders over $100.00

  • All carts totaling over $100.00 will receive free FedEx Ground Shipping
  • Packages will be sent via Fedex Ground Services

 

Shipping Zones

  • We currently offer shipping to destinations within the United States only
  • Orders need to be sent to a physical address (No P.O. Boxes)

 

Order Times and Processing 

  • Orders placed (Monday through Friday) prior to 1:00PM CST typically process to ship the same business day
  • Orders placed (Monday through Friday) after 1:00PM CST may not process to ship until the following business day
  • Orders placed on Saturday and Sunday or on Federally Recognized Holidays will be processed and shipped on the nearest upcoming business day
  • Once your order is processed, you will receive an order confirmation and tracking information

 

Drop Shipped Items

  • Some products may be drop shipped directly to the customer from the manufacturer
  • If a multi-item cart is built and contains some items that are being drop shipped, the customer may receive multiple packages from different shipping locations 
  • All tracking information will be relayed via email and can also be found by logging into the customer’s profile on the www.thousandlakessports.com

 

Tracking Information and Delivery

  • All tracking number(s) will be sent to the customer’s email account
  • Some orders over $1500.00 will be shipped Adult Signature Required depending on the products included

 

Stocking, Shipping and Pricing Errors

  • We make great efforts to achieve the highest level of accuracy in maintaining our inventory, shipping and pricing information on our site
  • In the event that our products or services are mistakenly represented on our website, we reserve the right to cancel any order
  • If an error occurs, our Customer Service Team will reach out with solutions to remediate the error

 

Customer Service

  • We are grateful for each and everyone of our loyal customers
  • If there are any issues with your order, please contact our Customer Service Team
  • Our team of outdoor specialists want to make sure that you are getting the most out of the products that you have purchased through our website
  • Please call (218)999-5992 or email customerservice@thousandlakessports.com with any questions or concerns that you may have